![]() 11:05:14,325 INFO RadiusServer. Article Check the latest software update for your device Software updates can improve device stability and provide a variety of additional benefits, including improvements, enhancements and security patches. 3.1K 320K views 1 year ago David and David explain what to do when your iPhone wont connect to Wi-Fi. 11:05:14,325 ERROR RadiusServer.Radius - rlm_mschap: AD status:Logon failure (0xc000006d) 11:05:14,325 INFO RadiusServer.Radius - rlm_mschap: user username authentication failed ![]() It sounds more of user error by not updating the new password in the device. This may explain why the users is able to login after you unlocking the account (such action might be clearing the bad password count in the AD). ![]() Updated April 2021: Updated for iOS 14 and iPadOS 14.The failure was because of incorrect password (or old password) used by the user/device and I see you have restricted AD/LDAP queries in ClearPass when the bad password count is >=2 in teh AD. Running into any other Wi-Fi problems? Let us know in the comments. How to get help for your iPhone or iPad The first thing to do when your iPhone won’t connect to the internet is to quickly turn Wi-Fi off and back on.Wi-Fi chip or antenna failure is rare, but it can happen - and the only way to fix it is to visit your local Apple Store or Apple Authorized Repair Shop. If you've tried all the software options available and you still can't connect to any Wi-Fi network, your iPhone or iPad may have a hardware issue. How to restore your iPhone or iPad from a backup.It's not my first recommendation, but if your Wi-Fi is totally borked, you might not have another option at this point. If you've tried all of the above steps to no avail, it might be time to consider restoring your device. You may need to edit the Quick Settings or Action Center to add the tile. It will probably be labeled Wired Display if you’re using an external monitor. ![]() Turn off Airplane Mode If Airplane mode is enabled on your iPhone, it will turn off most network connections on your phone, including cellular service. 2.1 Check your Wi-Fi Router 2.2 Toggle Wi-Fi Off & On 2.3 Toggle On & Off Airplane Mode 2.4 Disable the VPN 2.5 Forget and Reconnect Network. First, click the network icon to open the Quick Settings in Windows 11 or the Action Center icon in Windows 10.
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